Terms & Conditions
Food Hygiene Rating
We are proud of our 5 star food hygiene rating
We would appreciate all orders placed online by 2pm the day before to ensure we can guarantee exactly what you have ordered.
Orders can be cancelled and amended up until 2pm the day before delivery online,
after this you will need to speak to to us directly.
Any orders placed later than 2pm, will be subject to confirmation by us, orders must be emailed.
All buffets are beautifully presented on high quality platters with disposable plates & napkins
Plastic cups are supplied with drinks
Buffets must be consumed within 2 hours of delivery (Food Standard Agency Regulations)
Prompt free delivery within 3‐mile radius
All prices are exclusive of VAT
To avoid disappointment when ordering as much notice as possible would be greatly appreciated
Menu items are subject to availability & prices are subject to alteration without notice
An unavailable item will always be replaced by an alternative
Please note our buffets may contain nuts or nut traces
All dietary requirements must be stated at time of ordering
Crockery hire is available subject to a quotation
Staff hire is available at £ 15.00 per hour per person
When placing an order with us you agree to the following terms & conditions
We ask that all non-food items, insulated bags, platters, baskets and other equipment is kept ready for collection.
We will have to charge for items thrown away or not ready for collection.
All breakages and losses will be invoiced for replacement
A cancellation must be made with a minimum 24 hours notice
Cheques payable to: W1 Catering Ltd
Accept all major credit & debit cards
Our credit terms, subject to approval, are 14 days from the date of notice
Invoices overdue more than 60 days incur a £ 60.00 late payment charge
By placing an order with us, you are accepting or T&C's
Customer queries must be submitted in writing within 24 hours of delivery